If you do not have an especially technical mind, you may have difficulty seeing the differences between development and operations teams in the realm of IT services. The truth is that these roles can often be at odds with one another, making it challenging to deliver a quality product or service. Thankfully, there is a process framework known as "DevOps" that can assist.
What Is DevOps?
DevOps is the fusion between development and operations teams that allows for greater collaboration in order to deploy code to production environments while making the process automated and repeatable. This collaborative approach is in juxtaposition to the development and operations teams working in silos.
The purpose of DevOps is to improve the quality and speed of the development life cycle by automating processes between the development and operations teams. This automation leads to faster build, test and release times, while also maintaining and improving the quality of the product or service. It increases the speed with which products and services can be delivered to customers and makes organizations more efficient and competitive, while allowing for more simplified business processes, such as converged charging.
The key takeaway of DevOps is that it facilitates the relationships between the developers, the ones who write the code, and the operations team, the ones who maintain that code.
How Can DevOps Help Your Business?
DevOps can help increase collaboration between teams and plan for setbacks by automating the processes to deal with those issues. This framework allows everyone on the team to understand how their decisions and actions impact the rest of the team because it encourages feedback, transparency and a sense of shared responsibility. These positive processes can lead to an even greater amount of high-quality and faster processes, as they encourage more teamwork, accountability and priority alignment. Company morale can also potentially be improved as team members swap positive feedback with each other.
In addition to being able to create better release products and services, DevOps also assists in response time and adjustment to potential issues that will inevitably arise. Your DevOps Team should also be able to help prevent Ransomware. Through the use of faster development cycles and incident response, DevOps teams will be able to resolve problems more swiftly and gain a better understanding of how to deal with issues in the future. A lack of this ability can be a detriment to customer satisfaction and may lead to customers moving on to competitors.
How Does DevOps Improve on Old Methodologies?
The old way of doing things kept the operations and development teams in isolation. It constantly created situations where the left hand didn't know what the right hand was doing.
DevOps, on the other hand, is a solution to the human problem of traditional IT service management frameworks. A DevOps solution, for example, might include the formation of a project-focused team composed of individuals from both development and operations, who each come equipped with their own expertise and tools. This approach allows for the division of a huge piece of work into smaller, more manageable chunks, making the process easier to manage and maintain.
One of the other improvements that DevOps has over older methodologies is that it acknowledges the importance and necessity of failure. Unfortunately, bugs will inevitably pop up in any software development project, no matter how airtight the process framework is. DevOps, however, enables teams to develop tools that automate the process of catching bugs and address them more quickly.
DevOps also allows for the improvement of services through the use of metrics to track user data, such as bug response time, recovery time from system failures and other such important information. A side benefit is that this information can also be used outside of development and operations. A marketing team, for example, will be able to use positive usage data to achieve their objectives.
Overall, the DevOps framework focuses on increased collaboration between teams to create a sense of shared responsibility for the continued improvement of a service or product, which leads to happier employees and more satisfied customers.