Banks have grown very, very rich in the last 30 years—thanks to their privileged monopoly position.JPMorgan Chase (JPM), America’s largest bank, has grown profits by 2,000%+ in the last 30 years.Bank of America (BAC), the second-largest American bank, has seen its profits surge 4,700%.JP Morgan Chase and Bank of America are the 10 th - and 13 th -biggest public companies not just in the US, but on earth.And as we all know, bankers enjoy some of the biggest salaries around. In 2017, the top five US bank CEOs earned a combined $100 million.But quietly, banks’ grip on money is slipping away...
Bank Branches Are Closing by the Day
Did you know that since 2008, 15,000 bank branches have shut their doors?
By now most Americans know how Amazon (AMZN) has changed shopping forever.They sell stuff online for cheap. This shut down whole shopping malls and put big stores like Toys ”R” Us, Radio Shack, and The Bon-Ton out of business.But what many investors don’t know is a similar revolution is happening in banking. Disruptive companies like Amazon are starting to steal banks’ business.In many ways, banking is following the same script as retail—only 10 years later.Foot traffic in branches has fallen close to 50% in the past decade. It’s expected to fall another third in the next five years, according to financial research firm CACI.Related: The Dumbest Thing You Can Do with Your Money in 2019Banks’ Physical Presence Used to Be a Great Asset
It was how they attracted new customers.Remember when you used to get a free toaster for opening a savings account? Once folks walked in the door, banks could “upsell” expensive banking services.These days, maintaining marble floors and fancy lobbies is mostly just a waste of money.Sure, high-net-worth individuals may still care about these things. But most Americans just want a fast and convenient way to manage their money.According to a 2014 Wall Street Journal study, it costs a bank roughly $4 every time you make a transaction in one of its branches.But the average online transaction costs the bank just 17 cents!In other words, costs drop 95% when you bank on the internet.The average bank branch in the US costs roughly $2–4 million to set up. It costs another $200,000–400,000/year to operate, according to Mercator Advisory Group.US bank Wells Fargo (WFC) operates roughly 8,000 branches in America. It costs between $1.6–3.2 billion/year to keep them up and running!Non-Banking Competitors Join the Race
Just like Amazon disrupted tired old retailers, hungry competitors are picking off businesses that banks used to dominate.Take money lending for example—a business banks had owned for centuries.Last year, more than half of all mortgages were issued by “non-bank” lenders. That’s up from just 9% in 2009.In fact, six of the top 10 mortgage lenders in the US today are non-banks. Quicken Loans is both America’s largest mortgage lender and the fastest-growing firm in the industry.Quicken does not operate branches. Instead, it evaluates borrowers using online applications. And it connects with its customers online and by phone.Quicken is owned by Intuit (INTU)—a powerhouse “autopilot stock” I’ve liked for a long time. Its stock chart is a thing of beauty:
