Many years ago, I randomly asked some advisors I was training to write down how they conduct their client reviews. And it was shocking to read that their answers were all over the place.
That’s when I realized that there has to be an industry standard that all advisors must follow to ensure that they serve as fiduciaries inside those client collaborative partnerships. Over the years, I have collated best practices from my clients and synthesized them into a protocol.
For today’s episode, I will share with you the 7 steps that advisors must adhere to in order to conduct a great client review.
In this episode, I also talked about the following:
- (05:05) Why advisors should ask their clients about their health
- (06:48) Why you should never make assumptions
- (09:18) Why some advisors don’t have the impact they need to influence their clients
- (09:55) The three distinct information styles
- (14:06) The importance of expressing gratitude to your clients
Related: Advisors: Why Information Based Influence Does Not Work