Whether we are a leader on a large global team or a leader in a small organization, our ability to be trusted will impact our performance and relationships. There’s no way around it. If we can’t be trusted we will never be able to reach our potential and become influential.
Frustrated and disappointed individuals have shared all these scenarios in my leadership programs. And of course each of us faces “let-downs”. But to be a trustworthy leader we need to own our missteps and be accountable to the very important people we work with daily.
Here are five actions of a trustworthy leader:
1. BE TRUTHFUL ABOUT A MISTAKE OR MISSTEP
When leaders are honest about an error they made, team members see them as being human. Our human side helps us display our trustworthiness. Each of us messes up at different points. What’s important is admitting our mistake and offering to fix the situation quickly.
2. DISCLOSE ALL THE INFORMATION
We are all inundated with extraordinary amounts of data but it is essential that we share it with team members and project partners. Trustworthy leaders share their information freely.
3. APOLOGIZE WHEN WRONG
If we forget to show up at a meeting make sure to apologize sincerely. Time can sometimes get away from us but to be a trustworthy leader we need to let the other person know we are sorry. A sure way to betray someone’s trust is by not acknowledging when we have disappointed a team member. We all want to feel we can count on the people we see each day.
Related: Four Fall Tricks For Leaders
4. NEVER BLAME OTHERS FOR OUR OVERSIGHTS
Blaming others for our errors is not holding ourselves accountable. To be a trustworthy leader we need to own our actions.
5. DO WHAT YOU SAY YOU WILL DO
To be a trustworthy leader we need to be great at follow-through . If we commit to a deliverable, we need to complete it with care and timeliness. If we set up a meeting we need to show up with full focus and energy. When leaders fail to carry out what they offer to do they will destroy their trustworthiness and credibility quickly.