Like most firms, our team at Veriday does not particularly enjoy software upgrades. When simple upgrades turn into projects it usually means some pain is coming associated with aging software, or significant changes to an existing platform. So, while we highly recommend investing in your software applications throughout their lifecycle, we have some tips from our experience, for how to successfully complete an upgrade to a more updated version of software.
Where to start?
First off, you should create a “Sandbox” environment to get familiar with the new software. This will help you assess the benefits of moving and the potential change impacts associated with the move. A primary output should be documenting perceived changes that may have an impact on your team.
The second step to evaluate your upgrade is building your strategy and plan to complete the upgrade. Your strategy may need to consider whether you are going to consider making functional changes to your software to gain additional benefits from the upgrade. While this can be a very effective and timely strategy, it may add risk to your project since you are not able to directly compare old and new versions. For this reason, we often suggest planning a secondary project after the upgrade to add or change functions after the upgrade is complete. Creating your plan includes documenting tasks, effort, required resources, and a schedule. Finally, preparing your business case and budget request for the project using similar projects or customer experiences as your guide. There are many factors that should be considered in building a budget for upgrades and variability for risks, which can be considerable.
The last and very important step before proceeding with the upgrade is ensuring you have the right dedicated team and skills in place to meet your business case commitments. Leaping forward without validating this is a sure way to add risk and stress to your project.
Upgrading is not a stress free activity but with the right combination of approach, planning, and management you can minimize disruption and maybe just maybe end up with enhanced features and room to grow.