Every business, from a solo entrepreneur to a Fortune 500 company, has processes. Maybe you don't document them, but you have them. And you need to know how to change processes that aren't serving your business anymore. Read on to learn how.
Know Your Budget
Before you start changing any business processes, consider how much you can afford to spend on the change. If you have a smaller budget, you know to focus on smaller changes that won't cost much, if at all. Or you can determine you need to cut into your profits if you want to make a bigger change immediately.
Determining your budget can also help you prioritize if you have multiple changes to make. You can know which is the most important for now, and you can save the others for later. And you'll know to keep a budget for new business processes.
If you don't know which business process to change first, take a look at any relevant reports. These can come from the sales, marketing, and accounting departments, for example. If you want to make more sales, you can consider how the sales team operates and how a new process can help.
On the other hand, if profit margins are low, the accounting reports would be more valuable. You can see where you're making a lot of money and where you aren't. That can help you with anything from accounting to product development.
Consider Internal and External
Another thing to think about is if your new processes will be internal or external. One possible internal process might be how you get internet access, so you might decide to upgrade to a 5G core network. Then, your employees can have faster network speeds to help with productivity.
An external process might be how you contact sales leads. Maybe you've used the phone in the past, but now you want to focus more on email. Or perhaps your marketing efforts on Facebook have been unsuccessful, so you switch to marketing more on Instagram.
Once you decide which business processes you want to change, you can start with one. Figure out which change is the smallest or easiest to implement. Set a date or timeline to make the switch, and follow it as closely as possible.
After that first change seems to work well, you can move to the next process. Each new change can be bigger, and you can set a timeline for each. Then, you can make sure the new process is as successful as possible.
Before and after you switch to a new process, you should train your employees on it. For example, you may want to provide new sales training if you change how you contact leads. The marketing team can receive training on any new marketing platforms you choose to use.
Whether you do the training yourself or bring in someone, make sure everyone understands the new process. If possible, write out the new procedures and give the instructions to employees. Then, if they have questions after training, they can refer to that document.
Evaluate the Processes
Some processes can take a while to work well, but you should evaluate them from the beginning. Over a few months or so, you'll be able to see how well everything goes. Then, you can determine if the new process is working well or if it needs improvement.
Plus, you can compare the reports now to the reports from before the change. That can tell you if the new process is better than the old one, even if it's not a huge success. Either way, you can use the data to keep experimenting, so you can make small adjustments to the new processes.
If you've used the same business processes for years, it can be hard to change them. However, you may need to update things if you aren't seeing the success you want. Keep these tips in mind to help make a smooth transition.